Meet the Family Mediation Team

411790872ANN-F NEW 2013 DSCF0277

Ann-Frances Rooney

Professional Practice Consultant Family Mediation Council Accredited Mediator
> Contact
View Biography
Ann-Frances trained and qualified as a family mediator in 2003, having previously worked as a family lawyer for many years. She is an accredited Law Society Mediator and she holds a Post Graduate Certificate in Conflict Resolution and Mediation Studies and has a Masters degree in this subject. Ann-Frances is a qualified Practice Consultant Supervisor and is a trained special education needs (SEN) mediator
Chris Croft

Chris Croft

Civil, Commercial and Family Mediator - CMC Panel Member
View Biography
Chris worked in senior positions in the Lloyd’s of London insurance market for over 37 years. He became an Accredited Mediator, Member of the Chartered Institute of Arbitrators, Member of ARIAS (UK) in 2004.
15044sue

Sue Nelson

Family Mediation Council Accredited Mediator
> Contact
View Biography
Sue Nelson joined Essex Mediation in 2003 and qualified as a family mediator the following year. Having worked for many years in the property business as a Chartered Surveyor and also for a number of local charities Sue has considerable experience in all matters relating to property as well as associated negotiation skills.
Jill redshaw

Jill Redshaw

Professional Practice Consultant Family Mediation Council Accredited Mediator
View Biography
Jill qualified as a family mediator in 2003. She is Family Mediation Council accredited and recognised by the Legal Aid Agency. Since 2012, Jill has also been the Professional Practice Consultant for a mediation service in London. Jill is trained in and carries out Direct Consultation with children in mediation. She is also a trainer on the Separated Parents’ Information Programme and has done in-court mediation.
Susan Banfield

Susan Banfield

Family Mediation Council Accredited Mediator
View Biography

Meet the Commercial Mediation Team

21039jon

Jon Mallender

Commercial Mediator - CMC Panel Member
> Contact
View Biography
Our senior Civil and Commercial Mediator is Jon Mallender who is an ADR Group Accredited Mediator and member of the Civil Mediation Council. His career background includes senior Director level appointments in both the UKand overseas with a large multinational Company. He spent 5 years working as Personnel Manager of the Ford Motor Company complex at Dagenham. He has since been Vice Chair of a Social Housing Group in East London. He is a Fellow of the CIPD and a member of the Employment Appeal Tribunal.
david b 2

Michael Butterworth LLM MCIArb

Civil and Commercial Mediator - CMC Panel Member
View Biography
Michael was accredited as a mediator in 2004 and has wide experience of both civil, commercial and community mediation. He has been a member of the Civil Mediation Council (CMC) since 2005 and is registered by the CMC as a civil and commercial mediator. Michael has had experience in working in Europe, Africa, South East Asia, Australasia, America and Canada for over 30 years in various aspects of ADR. In mediation, Michael develops a dialogue between parties that allows them to resolve their disagreements and work together on the solution. He acts as a go between, encouraging and developing ways of moving forward to a resolution which suits all involved. Michael is tenacious in not allowing parties to give up when the going gets tough. He has had great success in getting to the nub of the issue and finding a way to closure. Michael is comfortable mediating in a wide variety of disputes including: • Breach of contract • Misrepresentation • Landlord and tenant • Supply of services • Race, faith and culture • Franchising • Airlines and Rail Companies • Contractor relationships • Building & Construction • Professional, Partnership & Company
Deborah B 2

Deborah Butterworth

Civil and Commercial Mediator - CMC Panel Member
View Biography
Deborah Butterworth has had 18 years' experience resolving disputes and has been a mediator since 2012. She was Called to the Bar in 2013 having passed the Bar Professional Training Course. As a qualified Family Mediator, Deborah leads Mediated Family Solutions. She believes that mediations work best when the parties work hard to find common ground and not wait for the other side to give ground. She has had a broad experience in conflict resolution and encourages creative thinking in parenting plans to allow parents to successfully move forward as separated co-parents. As Civil and Commercial mediator, Deborah is effective at setting the direction, focus and priorities of a dispute and is able to bring parties quickly together towards resolution. Deborah uses a collaborative style engaging parties to work together to successfully challenge preconceptions and break down barriers. Openness and transparency are encouraged with an emphasis on preserving relationships and trust. Deborah focuses attention on resolving the issues to mutual satisfaction. A confident mediator Deborah knows how to loosen the knots that tie problems together. She embodies a calm engaging empathy that is needed to draw issues out and has the gravitas to make parties work for resolution.
Chris Croft

Chris Croft

Civil, Commercial and Family Mediator - CMC Panel Member
View Biography
Chris worked in senior positions in the Lloyd’s of London insurance market for over 37 years. He became an Accredited Mediator, Member of the Chartered Institute of Arbitrators, Member of ARIAS (UK) in 2004.
dave warren large

Dave Warren

Workplace, Civil and Community Mediator - CMC Panel Member
View Biography
Dave is an experienced workplace and community conflict resolution specialist, with an extensive career history within the public sector and experience of corporate leadership within education and the third sector. Dave also has extensive experience as a trainer, senior manager and has developed a large number of bespoke courses for employers.
sandy brown final jpeg

Sandy Brown

Workplace Mediator
View Biography
Sandy Brown is a qualified Workplace, Civil and Commercial Mediator. Having worked as a Litigation Solicitor in the City for many years she has diverse experience of managing all types of disputes both at the High Court and at an Employment Tribunal. Sandy has an excellent record of mediating disputes within Universities, Hospitals and commercial sectors around the country. Sandy is committed to making mediation affordable and accessible for all businesses in and around Essex. Sandy helps businesses reduce the financial costs of any workplace dispute by mediating, conducting a conflict audit and advising on conflict management strategies. She works with senior managers to foster an environment where their employees feel valued so that the business can focus on achieving their strategic objectives.
Martha Clarke pic

Martha Clarke

Workplace, Civil and Commercial Mediator and Trainer -CMC Panel Member
View Biography
Martha is a qualified journalist, workplace mediator, coach and trainer with a first degree in psychology and a postgraduate diploma in occupational psychology. She has worked in the commercial and not-for-profit sectors in newspapers, television and strategic communications roles. My clients range from universities, banks, major retailers, to the NHS and trade unions
Lillian Z pic

Lilian Zacharia

Workplace and Family Mediator
View Biography
Lilian is an accredited mediator and coach with a vast experience in helping both organisations and individuals overcome conflict. She is also a mentor for newly accredited workplace mediator and has an extensive experience in both the Public and Private Sectors.

GET IN TOUCH

Fill out your details below and we will give you a call or email you to discuss your requirements.

Refer to us

Please complete and submit our referral form on behalf of your client. We will acknowledge receipt within 1 working day and then contact you to arrange a suitable appointment time. Alternatively contact us by phone or fax.

Individual

Company

Solicitor

Call 01245 492200 to speak with a member of our team