Meet the Family Mediation Team

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Ann-Frances Rooney

Professional Practice Consultant Family Mediation Council Accredited Mediator
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Ann-Frances trained and qualified as a family mediator in 2003, having previously worked as a lawyer for some years. She is Family Mediation Council accredited and recognised by the Legal Aid Agency. She is qualified to consult with children in appropriate cases as part of Child Inclusive Mediation. She is a Professional Practice Consultant and has a Master’s degree in Conflict Resolution and Mediation Studies from Birkbeck College, University of London. She is also trained in special educational needs (SEN) mediation and has experience in intergenerational mediation, community mediation and in-court mediation.
Chris Croft

Chris Croft

Civil, Commercial and Family Mediator - CMC Panel Member
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Chris worked in senior positions in the Lloyd’s of London insurance market for over 37 years. He became an Accredited Mediator, Member of the Chartered Institute of Arbitrators, Member of ARIAS (UK) in 2004.
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Sue Nelson

Family Mediation Council Accredited Mediator
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Sue Nelson joined Essex Mediation in 2003 and qualified as a family mediator the following year. Having worked for many years in the property business as a Chartered Surveyor and also for a number of local charities Sue has considerable experience in all matters relating to property as well as associated negotiation skills.
Jill redshaw

Jill Redshaw

Professional Practice Consultant Family Mediation Council Accredited Mediator
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Jill qualified as a family mediator in 2003. She is Family Mediation Council accredited and recognised by the Legal Aid Agency. Since 2012, Jill has also been the Professional Practice Consultant for a mediation service in London. Jill is trained in and carries out Direct Consultation with children in mediation. She is also a trainer on the Separated Parents’ Information Programme and has done in-court mediation.
Susan Banfield

Susan Banfield

Family Mediation Council Accredited Mediator
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