Step 1 -Mediation information and assessment meeting
This is an opportunity for you to find out more about mediation and the mediator can give you information regarding other services that might be of help to you. Our trained experts will assess whether your case is suitable to mediate. If it is deemed unsuitable then your mediator can sign the relevant court form, which you will need if you wish to make an application to court.
If you wish to be assessed for Legal Aid you will need to bring specific information/evidence to the appointment details can be found below.
If you are assessed as eligible for Legal Aid this appointment will be free. However if you are unable to provide the required evidence or are assessed as ineligible, then you will need to pay £80.00 including VAT for your MIAM, and this is payable when booking your appointment.
Step 2 – Mediation Sessions
If mediation is suitable an appointment will be booked for you both to attend. Each session lasts for an hour and a half and depending on the complexity of your case you may need between 2 to 5 sessions. You will be required to pay for your sessions 5 working days prior to each appointment.
Before your first appointment you will also need to pay in advance the administration and production of document charge. Please note that this covers the production of a set of draft documents and a final version only.
Clients accessing our fast track service will not pay an additional administration/document charge.
Step 3 – Mediation Documents
When agreement has been reached we will write up a set of documents, which will summarise the decisions you have taken. If you have only been discussing items relating to your children then you will receive a Statement of Outcome for all other issues you will normally receive a Memorandum of Understanding and Open Financial Statement.
These documents can be taken to your solicitor who can use them to prepare legally binding agreements.
If you wish to be assessed for Legal Aid you must provide document evidence. If you do not bring the necessary documents to your assessment (Step 1) you will be charged for the appointment at the meeting and mediation will proceed on a fee paying basis.
If you are assessed as eligible for Legal Aid the whole mediation process will be free.
Everyone MUST bring:
If you wish to be assessed for Legal aid then you must provide the following.
AND Receipt book or other record of your earnings
If you are in receipt of the following welfare benefits
Please bring proof of the above benefit for example a letter from the DWP dated within the last 6 months.
(Please note that the JSA attendance book is NOT sufficient proof of benefit).
AND Bank statements for the previous calendar month
If this evidence is not produced then you will not be eligible for Legal aid and payment will be required.
Whatever you say during mediation is confidential and we keep any information securely and in accordance with the 1998 Data Protection Act. Your solicitor and the courts will, however, need to see your financial information to make any agreement legally binding.
The only exceptions to the above are:
We have to store all files for 6 years and these files may be audited by the Legal Aid Agency. We will ask your consent for your information to be used during an audit. A full copy of our data protection policy is available on request.
Please give at least 3 working days notice if you cannot make your appointment. Cancelled appointments which do not provide the required notice or a client has cancelled on more than one occasion, are charged at £80.00. This is payable before the booking of further appointments.
Please note that £10 booking fee for MIAM is non refundable.
If a client does not attend mediation without sufficient notice refer to above cancellation policy
If mediation breaks down before the production of documentation then the client may apply for a refund of 25% of the payable Document and administration fee. This fee covers all administration and the production of documents on a case and is not isolated to prepared Statement of outcome and or Memorandums.
we are interested to hear your views on our service. Please send comments to the Service Manager. A copy of the complaints policy is also available upon request.
Mediation Session Fees are payable in advance of booked appointments. They are the individual responsibility of each party.
Payment can be made by contacting the office 01245 492200
If payment is not recieved within the allocated time then mediation is subject to cancellation.
MIAM fees are taken at the time of booking and are then subject to a £10 discount. Should you wish to be assessed for Legal Aid then payment can be made on the day but a non refundable £10 booking fee is taken to secure the appointment. If you are found to be eligible for Legal Aid then this will be refunded.
Administration and Document Charges. This payment is taken along with the first mediation session fee and covers administration and the production of documents should agreement be reached. Please note that this only applies to a set of draft documents and a set of finalised documents. Any requests for amendments to these documents must be made in writing, be agreed by both parties and be limited to a single request. A further mediation session may be required if additional/fundamental changes are requested and this will attract a further fee.