Ann-Frances trained and qualified as a family mediator in 2003, having previously worked as a lawyer for some years. She is Family Mediation Council accredited and recognised by the Legal Aid Agency. She is qualified to consult with children in appropriate cases as part of Child Inclusive Mediation. She is a Professional Practice Consultant and has a Master’s degree in Conflict Resolution and Mediation Studies from Birkbeck College, University of London. She is also trained in special educational needs (SEN) mediation and has experience in intergenerational mediation, community mediation and in-court mediation.

Chris worked in senior positions in the Lloyd’s of London insurance market for over 37 years. He became an Accredited Mediator, Member of the Chartered Institute of Arbitrators, Member of ARIAS (UK) in 2004.

Sue Nelson joined Essex Mediation in 2003 and qualified as a family mediator the following year. Having worked for many years in the property business as a Chartered Surveyor and also for a number of local charities Sue has considerable experience in all matters relating to property as well as associated negotiation skills.